Mysleepprogram is the trading name of My Sleep Limited, registered office at 5 Cobham Drive,Kings Hill, KENT United Kingdom. This Website is owned and operated by My Sleep Limited ("we").
This Privacy Policy together with the Terms & Conditions of Use, Health & Safety Policy and (for paying members only) the Subscription Agreement, form collectively, your membership contract ("Contract") to use this Website.
By using this Website, you agree to this Contract. By using this Website after we post any changes to this Contract, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to this Contract, you should not use our Website and, if you are a subscribing member, you should arrange to cancel your subscription with us.
Your privacy and the security of your personal information are very important to us. The purpose of this Privacy Policy is to advise members of this Website about the information which is collected about them when they visit this Website, to identify ways in which this information is used, if it is disclosed, to whom, and ways in which we protect members privacy.
This Privacy Policy applies only to information collected by this Website. This Website contains links to other websites not owned or operated by My Sleep Ltd. Please be aware that we are not responsible for the privacy practices of such websites.
We will collect information is information that that can be used to identify or contact you. We will request such information from you when you register on this Website. Unless you give us permission to do so, we will not sell, share, license, trade or rent any information that can be used to identify you other than as specified in this Privacy Policy.
When you use this Website we will also collect information that by it self cannot be used to identify or contact you, such as demographic information and health information. Such information is used to help us to personalise your use of this Website and therefore enhance your experience of this Website and to help us to better understand who uses our Website and to improve the information and services we provide in this Website.
Whilst we will collect information from and about you at different places and times on this Website, the majority is collected from the registration page, the subscription page (if you are a subscribing member) and the induction questionnaire when you first use this Website. This information is essential to allow us to communicate with you to allow you access to the site (if you are a subscribing member), to assist you in identifying whether or not you demonstrate any medical contraindications to exercise and to ensure we can personalise the information we provide to you as far as is reasonably practicable.
We also collect information, that by it self cannot be used to identify you, by using "cookies". "Cookies" are small text files that are placed on your computer in order to allow us to
- Personalise your experience of this Website;
- Assist you in using this Website;
- Monitor how you are using this Website to help us to improve our service;
- Determine the popularity of certain content; and
- Conduct marketing and promotional activities tailored to things we think may be of interest to you.
We do use "Web beacons", also known as action tags. These are not placed on your computer like cookies are. They help us to track website usage, such as how many times a specific page has been viewed.
Our Email a Friend tool allows you to send information about this Website that your think will be of interest to a friend or friends. This tool, if you elect to use it, will automatically send your friend a one-time email containing the information you request to be sent. To allow us to provide this service for you we will need to collect information about your friend such as their name and email address. However, we recommend that you make sure that your friend wants to receive emails from you regarding materials on this Website.
Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on this Website.
We may disclose your information (including information that can identify you) if we believe in good faith that we are required to do so in order to comply with any valid legal process. We may disclose such information in special circumstances when we have reason to believe that disclosing this information is necessary to
- Identify, contact or bring legal action against someone who may be violating our Contract;
- Protect the safety and/or security of our members, this Website or the general public.
We may provide to third parties (for example, commercial partners or sponsors) information about you that does not allow you to be identified or contacted. Typically this will include information such as the number of members that visit this Website, areas of this Website visited, and the demographic and health profiles of our total membership base.
Independent contractors may be employed by us to provide specific services and products related to this Website, (for example, providing credit card processing), and in order for them to provide their services to this Website they may require limited access to information about you which is collected on this Website. Access to information that can identify you individually is limited to the information reasonably necessary in order for contractor to perform their services. These contractors are required to protect your privacy in line with this Privacy Policy and not to disclose such information to any other parties.
We reserve the right to transfer all information about you held on this Website to a third party in the event of a sale, merger or other transfer of the assets of this Website provided that the third party agrees to adhere to the terms of this Privacy Policy.
We want your information to remain as secure as possible, as such:
- We will endeavour to provide secure transmission of your information from your computer to our servers through industry-standard techniques.
- Our servers are located in controlled, secure environments, protected from unauthorised access, use, or alteration.
- Only employees who need access to your information to perform a specific task or function are granted access to such information.
However, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
If you have any questions about our privacy policy then contact our Membership Contracts Coordinator at admin@mysleepprogram.co.uk if using email; or My Sleep Ltd, 5 Cobham Drive, Kings Hill, West Malling, KENT, ME19 4EH, UK, if using post.
